FAQ

We solve your doubts so you only worry about pedaling.

Prices & Booking

How much does it cost to rent a bike?

Prices vary depending on the type of bike and rental duration. Please check our booking page for the latest rates.

Can I rent a bike for multiple days?

Yes, bikes can be rented for multiple days. Please check our booking page for available options and rates.

Do I need to book in advance?

We recommend booking in advance, especially during weekends and high season, to guarantee availability.

What is your cancellation policy?

Cancellations are handled according to our terms and conditions.

Do I need to leave a deposit?

A deposit of €50 is required, payable in cash or with a valid document.

Bikes & Equipment

What types of bikes do you offer?

We offer city bikes, road bikes, electric bikes, and children's bikes.

Can children ride the bikes?

Yes, we offer children's bikes and baby seats suitable for younger riders.

Are helmets included?

Helmets can be rented for €1 per day. Just ask our staff when picking up your bike.

Do electric bikes include a charger?

No, electric bike rentals do not include a charger. Please ask our staff for guidance if needed.

How long does the battery last on an electric bike?

The battery usually lasts between 60 and 80 km, depending on usage, terrain, and assistance level.

Documents & Safety

What documents do I need to rent a bike?

A valid ID, passport, or driving license is required.

Is insurance included?

Insurance coverage depends on the selected rental conditions. Please review the rental agreement for full details.

What happens in case of a flat tire or breakdown?

Contact us immediately and we will assist you with repair, replacement, or instructions.

What happens if the bike is stolen?

The client is responsible for securing the bike properly. If the bike is stolen despite proper precautions, the client is liable.

Experience & Routes

What is included in the rental price?

The rental includes the bike and a lock. Additional accessories, such as helmets or baby seats, are available on request.

Do you provide recommended routes?

Yes, we can suggest safe and scenic routes based on your experience level.

Is Valencia bike-friendly?

Yes, Valencia is one of the most bike-friendly cities in Europe, with more than 150 km of bike lanes and many cycling routes throughout the city.

What happens if it rains?

Rentals operate in most weather conditions. Contact us if you need to reschedule due to severe weather.

What happens if I return the bike late?

Late returns may incur additional charges based on the extra time used.

Where can I pick up and return the bike?

Bikes must be picked up and returned at our rental location during opening hours unless otherwise agreed. Returning a bike earlier than the reserved period does not qualify for any refund.

WhatsApp
BOOK NOW